Retail Supervisor

Responsibilities

• Partner with the Store Manager to develop associates and drive store growth
• Act as manager on duty to address customer experience, vendor relationships, or maintenance issues
• Lead exceptional in-store experiences by modeling selling behaviors and product knowledge
• Train, coach, and motivate associates to improve sales performance and customer engagement
• Perform opening and closing routines, including bank deposits and shipment receipt
• Set daily goals and direction for the team to ensure operational excellence
• Maintain a safe, clean, and engaging store environment by adhering to all safety standards

Requirements

• Proven experience delivering sales and operational results in a fast-paced environment
• Prior experience in a supervisory role, preferably in a retail setting
• Customer-first mindset with the ability to foster a selling culture
• Effective communication skills and the ability to provide in-the-moment coaching
• Ability to de-escalate customer situations effectively
• High school diploma, GED, or relevant work experience
• Availability to work peak days and times, including evenings, weekends, and holidays
• Ability to perform physical tasks including standing, walking, reaching, and lifting up to 50 pounds

Benefits

• 40% merchandise discount and free product
• Tuition-free education opportunities through Guild partnership
• On-demand access to earned wages via DailyPay
• Medical, dental, vision, and life insurance options for full-time associates
• Paid time off and parental leave
• Performance-based compensation and bonus incentive programs

About the Company

Bath & Body Works is committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We invest in our associates through fair pay, benefits, and development opportunities, helping them thrive at work, at home, and in their communities.