Retail Supervisor

Responsibilities

• Attract, hire, develop, and inspire top talent to build high-performing teams
• Act as manager on duty to address customer experience, vendor relationships, or maintenance issues
• Partner with sales leadership to execute operational activities and improve results
• Perform opening and closing routines, including bank deposits and shipment receipt
• Lead exceptional in-store customer experiences by modeling selling behaviors and product knowledge
• Train, coach, and motivate associates to improve selling skills and customer engagement
• Maintain a safe, clean, and engaging store environment by adhering to all safety standards
• Perform physical tasks including standing, walking, reaching, and lifting up to 50 pounds

Requirements

• Proven experience delivering sales, customer experience, and operational results
• Prior experience in a supervisory role, preferably in a retail setting
• Customer-first mindset with the ability to foster a selling culture
• Effective communication skills and the ability to provide in-the-moment coaching
• Ability to de-escalate store and customer situations effectively
• Availability to work peak days and times, including evenings, weekends, and holidays
• High school diploma, GED, or relevant work experience

Benefits

• Competitive, performance-based compensation and bonus incentive programs
• 40% merchandise discount and free product
• Tuition-free education through partnership with Guild
• Medical, dental, and vision insurance options for full-time associates
• Paid time off, including paid maternity and parental leave
• On-demand access to earned wages through DailyPay
• No-cost mental health and wellbeing support

About the Company

Bath & Body Works is committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We invest in our associates through fair pay, benefits, and development opportunities, helping them thrive at work, at home, and in their communities.