Retail Store Manager

Responsibilities

• Lead from the front and create a high-energy, inclusive culture
• Support the team on the floor and set standards for service and execution
• Drive store performance and achieve sales targets through operational excellence
• Champion customer service to ensure a great customer experience
• Develop and inspire team members to grow into retail leaders
• Ensure a safe and supportive environment for team and customers
• Problem-solve day-to-day challenges with confidence

Requirements

• Proven leadership experience in a retail or customer-focused role
• Natural ability to motivate and influence people
• Strong communication and organisational skills
• Passion for customer service and team development
• Solutions-oriented mindset with a drive to achieve results

Benefits

• Competitive salary plus annual bonus (up to 10%)
• Team Member discount for you and your immediate family
• Work-life balance with a rotating roster (work only 1 in 3 weekends)
• Paid parental leave for primary and secondary caregivers
• Employee Assistance Program (EAP)
• Instant access to your pay with Humanforce Thrive

About the Company

The Reject Shop is part of global retail leader Dollarama, undergoing a major transformation to grow to 700 stores and refresh the customer experience.