Retail Store Manager

Responsibilities

• Lead and supervise all operations at the Osaka-Umeda store, ensuring high standards of customer service.
• Manage store sales and KPI targets, taking full ownership of team performance.
• Coordinate and supervise the daily activities of store staff, setting priorities to ensure task completion.
• Coach and develop the team through demonstrations, quoting, and sales generation training.
• Execute and maintain established Visual Merchandising and In-Store Communication standards.
• Co-lead in-store marketing and promotions in collaboration with local management and marketing teams.
• Ensure compliance with health, safety, and business process regulations.

Requirements

• Minimum of 3 years of management experience.
• Proven experience in coaching and developing people.
• Strong retail leadership experience with the ability to manage a high-level customer service environment.
• Fluency in English (both verbal and written).
• Ability to work weekends and holidays.
• Based in or able to work in Umeda, Osaka.

About the Company

MillerKnoll is a collective of design brands coming together to remake modern for the 21st century. Our purpose is to design for the good of humankind, creating spaces where people love to be and helping build a more sustainable, equitable, and beautiful future for everyone.