Retail Store Manager

Responsibilities

• Lead the team to achieve sales goals and smash KPIs while maintaining a customer-centric atmosphere
• Train, coach, and develop team members to help them reach their full potential
• Manage stock levels, minimize loss, and maximize sales opportunities
• Maintain high store standards through inspiring visual merchandising
• Create a fun, safe, and inclusive environment for both staff and customers
• Manage the store roster to align with trading hours and sales targets

Requirements

• Proven leadership experience in a retail environment, ideally with a fashion focus
• A strong passion for delivering an exceptional customer experience
• Ability to drive sales and achieve KPIs while managing operational costs
• Strong visual merchandising skills and a keen eye for detail
• A positive, energetic attitude with a passion for coaching and developing others
• Availability to work weekends, late-night shifts, and public holidays

Benefits

• Competitive hourly rate with penalty rates for evenings, weekends, and public holidays
• Performance-based monthly and seasonal bonuses
• 50% discount on Dotti products
• Exclusive perks via the Just Us Portal, including gym membership discounts
• Flexible schedules to support work-life balance
• Structured 3-month training plan with Buddy Manager support
• Access to an Employee Assistance Program for wellbeing and mental health support
• Comprehensive training including leadership and recruitment workshops

About the Company

Dotti is a brand centered on fun, youthful energy, and fashion. As part of The Just Group, we offer a people-first culture with significant development paths, leadership workshops, and upskilling opportunities within a successful and dynamic retail group.