Retail Store Manager

Responsibilities

• Lead and manage all store staff, ensuring accountability and high performance
• Set and achieve sales goals through planning and team engagement
• Provide coaching, feedback, and performance evaluations for employees
• Oversee hiring, training, and scheduling of staff
• Manage employee issues and grievances
• Ensure exceptional customer service and resolve escalated issues
• Analyze sales data to develop business strategies and report KPIs
• Maintain accurate inventory levels and manage stock counts
• Partner with Inventory Manager and Assistant Manager to maintain store presentation
• Support omni-channel sales and fulfillment processes
• Host monthly store events to boost sales and community presence
• Foster relationships with local businesses and neighbors

Requirements

• 3-5 years of experience managing in a similar retail role
• Proven people management and coaching experience
• Strong communication, leadership, and interpersonal skills
• Analytical and computer skills
• Flexible availability, including weekends and holidays
• Ability to lift up to 30 pounds and stand for long durations

Benefits

• Medical, Dental, and Vision insurance
• Paid Time Off (PTO)
• 401K match
• Sales and retention incentive bonuses
• Monthly clothing allowance and generous employee discounts
• Travel opportunities for national events and festivals

About the Company

Aviator Nation is a lifestyle brand focused on community involvement and creating a fun, exciting atmosphere through retail and live music events.