Retail Store Associate

Responsibilities

• Greet and interact with customers and donors in a positive, friendly, and courteous manner
• Process customer transactions accurately using cash and debit, ensuring minimal voids or shortages
• Sort, price, hang, and store incoming donations according to quality standards
• Maintain store appearance through regular cleaning, dusting, sweeping, and mopping
• Assist with inventory control, stock rotation, and creating attractive merchandise displays
• Help unload donations and assist donors with their contributions
• Monitor store activity to ensure security and adhere to health and safety regulations

Requirements

• Completion of some high school coursework
• Previous experience in customer service or processing/distribution of goods
• Proven experience with cash handling and operating cash registers
• Ability to stand for long periods and perform physical tasks including bending, twisting, and reaching
• Ability to lift and move up to 30 lbs frequently without assistance
• Computer literacy and experience working in a computerized environment
• Strong interpersonal and oral communication skills

Preferred Qualifications

• Knowledge of product brands and retail trends
• Experience with retail-specific processes such as bank deposits and summary reports

About the Company

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. As a faith- and values-based organization, we provide necessities such as food, clothing, and shelter to millions of people each year. We are a purpose-driven team dedicated to sharing hope, service, dignity, and stewardship in everything we do.