Retail Store Associate

Responsibilities

• Greet and interact with customers and donors in a positive, friendly, and courteous manner
• Process customer transactions accurately using cash and debit sales
• Sort, price, hang, and store incoming donations to maintain inventory levels
• Assist with store layout, window displays, and merchandise presentation
• Maintain store cleanliness and safety, including sweeping, dusting, and clearing obstacles
• Monitor store security and assist with donation turnover and stock rotation
• Adhere to all health and safety policies and procedures

Requirements

• Completion of some high school coursework
• Previous experience in customer service or processing/distribution of goods
• Proven experience with cash handling and operating cash registers
• Ability to stand for long periods and perform physical tasks including bending, twisting, and reaching
• Physical capability to lift and move up to 30 lbs frequently
• Computer literacy and experience working in a computerized environment
• Strong interpersonal and oral communication skills

Preferred Qualifications

• Knowledge of product brands and retail trends
• Experience with retail-related processes such as bank deposits and summary reports

About the Company

The Salvation Army is a faith- and values-based organization that has served people in need for more than 130 years. We provide essential necessities such as food, clothing, and shelter to millions of people across Canada and Bermuda. We are a diverse team of purpose-driven professionals dedicated to our mission of hope, service, dignity, and stewardship.