Retail Sales Supervisor

Responsibilities

• Drive sales targets, KPIs, and profitability through effective short-term and long-term planning
• Ensure high standards of customer experience in alignment with PUMA brand values
• Dedicate the majority of working hours to customer interaction, sales, and staff training
• Assist Store Managers with the hiring, training, and development of high-performing Sales Associates
• Oversee cash processes, sales transactions, and internal policy compliance
• Manage loss prevention training and awareness programs
• Execute and maintain visual merchandising guidelines to meet brand standards
• Monitor store physical conditions and communicate maintenance needs promptly

Requirements

• 1-2 years of retail management experience, preferably in apparel or footwear
• Strong interpersonal, communication, and motivational skills
• Proven organizational and time management abilities
• Experience in project management and event coordination
• Customer service orientation with a friendly personality
• Proficiency in MS Office, Outlook, and Internet usage
• Fluency in both English and German
• A passion for the PUMA brand

About the Company

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. Operating in over 120 countries with approximately 22,000 employees worldwide, PUMA is dedicated to pushing the boundaries of sport and culture through innovative design and authentic partnerships.