Retail Sales Keyholder

Responsibilities

• Achieve sales and KPI targets through individual and team goals
• Foster exceptional in-store experiences and provide on-the-floor coaching
• Develop and maintain loyal client relationships through outreach and styling services
• Supervise the sales floor during manager absences
• Assist in training new associates on customer service and POS systems
• Manage inventory tasks including shipping, receiving, and product processing
• Maintain store appearance, organization, and stock levels
• Follow opening and closing procedures and ensure policy compliance

Requirements

• 2+ years of retail experience
• 6+ months of leadership experience in a sales-driven environment
• Experience with apparel or accessories contemporary brands
• Ability to work a flexible schedule including weekends, holidays, and evenings
• Physical ability to bend, reach, lift, climb ladders, and carry boxes up to 30 lbs
• Strong leadership, organization, and communication skills

Preferred Qualifications

• Luxury or clienteling experience
• Connection to the "Fewer, Better" philosophy

Benefits

• Sick pay
• Holiday pay
• Commuter benefit
• Bonus
• Product incentives
• Generous employee discount

About the Company

Cuyana is a brand built on the philosophy of "Fewer, Better," focusing on high-quality, intentional pieces.