Retail Sales Consultant

Responsibilities

• Work directly with customers in a retail location to evaluate product needs and make appropriate recommendations
• Provide outstanding customer service and act as a brand ambassador for Comcast/Xfinity products
• Help customers interpret account statements, pay bills, and process general service requests
• Answer questions regarding current or new services, upgrade service levels, and update account data
• Maintain detailed sales and product knowledge, including competitive information
• Meet established sales goals and performance metrics

Requirements

• High School Diploma or equivalent
• 2-5 years of related experience
• Ability to work a full-time, flexible schedule including evenings, weekends, and holidays
• Ability to stand and move about the store constantly
• Ability to carry and/or lift 25-pound boxes

Preferred Qualifications

• Experience in consumer electronics or wireless retail sales

Benefits

• Medical, Dental, and Vision coverage
• Day-one benefits availability
• 401K Savings Plan with up to 6% dollar-to-dollar matching
• Paid Time Off and Paid Parental leave
• Tuition reimbursement
• Comcast XFINITY courtesy services and employee discounts
• Discount tickets to Universal Resorts

About the Company

Comcast is a media and technology leader that drives innovation to create world-class entertainment and online experiences. As a Fortune 40 industry leader and the operator of the largest 1Gig network in America, we are dedicated to connecting our customers to the products and services that enhance their everyday lifestyles.