Retail Sales Associate

Responsibilities

• Greet customers and ensure a best-in-class experience
• Verify proper documentation and ID for customers
• Conduct customer consultations and handle questions or complaints
• Assist customers in product selection through education on cannabis products
• Apply effective selling and cross-selling techniques
• Verify order accuracy, label, and package customer orders
• Perform accurate cash handling in the Point of Sale system
• Maintain accurate records of dispensary activities, sales, and inventory
• Follow all security protocols and safety standards
• Maintain a clean, safe, and organized environment

Requirements

• High School Diploma or equivalent
• Minimum 1 year of customer service experience
• Ability to learn and apply technical product information
• Must be 21 years of age or older
• Ability to stand, bend, reach, and lift/carry items in the dispensary

Preferred Qualifications

• Retail or hospitality experience
• Willingness to learn about cannabinoids and their effects on the body

About the Company

Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey.