Retail Sales Associate

Responsibilities

• Greet customers and build relationships through attentive listening
• Advise customers on cannabis product selection and education
• Apply effective selling and cross-selling techniques
• Verify customer documentation and identification
• Assist with order accuracy, labeling, and packaging
• Perform cash handling using Point of Sale systems
• Maintain accurate records of sales, deliveries, and returns
• Conduct routine inventory counts and organize product stock
• Maintain a clean and organized store environment
• Ensure compliance with security and safety protocols

Requirements

• High School Diploma or equivalent
• Minimum 1 year of customer service experience
• Ability to work flexible shifts including weekends and holidays
• Ability to lift and carry up to 50 pounds
• Must be 21 years of age or older
• Must be legally authorized to work in the United States

Preferred Qualifications

• Previous experience in retail or hospitality
• Ability to learn and apply technical product information

Benefits

• Medical, dental, and vision insurance
• 401(k) match program
• FSA/HSA programs
• Life insurance and AD&D
• Paid holidays and paid time off
• Employee discount program

About the Company

Cresco Labs is a leading vertically integrated, multistate operator in the cannabis industry. Through its Sunnyside® dispensaries, the company provides a welcoming and professional environment for consumers to explore cannabis products.