Retail Relationship Banker

Responsibilities

• Deliver exceptional service to BMO customers and prospects by identifying needs and providing tailored financial advice.
• Proactively engage with existing customers and the local community to grow loyalty and identify new business opportunities.
• Conduct needs-based assessments to recommend solutions for everyday banking, retail investments, lending, and small business needs.
• Provide guidance on digital and self-serve banking options to enhance the customer experience.
• Make credit recommendations for personal lending and home financing in compliance with bank policies and regulatory requirements.
• Apply risk management frameworks to protect bank assets and maintain a high-quality lending portfolio.
• Collaborate with branch and market teams to achieve business objectives and contribute to a positive team culture.

Requirements

• 2-3 years of relevant experience in financial services or a consultative sales role.
• Post-secondary degree in a related field or an equivalent combination of education and experience.
• Appropriate lending qualifications and designations.
• Working knowledge of retail investments, lending products, and small business customer needs.
• Strong interpersonal and communication skills with the ability to build rapport with diverse clients.
• Analytical and problem-solving skills to handle complex tasks and customer escalations.
• Proficiency with digital tools, including tablets, smartphones, and online banking applications.
• Ability to work in a fast-paced, team-based environment with a focus on results.

Benefits

• Competitive salary ranging from $41,714.00 to $69,000.00 based on experience and location.
• Comprehensive total compensation package including performance-based incentives and discretionary bonuses.
• Health insurance and accident/life insurance.
• Retirement savings plans.
• Tuition reimbursement and professional development opportunities.

About the Company

BMO is a leading North American bank driven by a single purpose: to Boldly Grow the Good in business and life. With more than 12 million customers, we provide personal and commercial banking, wealth management, and investment services. We are committed to creating lasting, positive change for our customers, our communities, and our people through innovation and excellence.