Retail Relationship Banker

Responsibilities

• Deliver exceptional service to BMO customers and prospects by identifying needs and providing tailored financial advice.
• Proactively engage with existing customers and the local community to grow loyalty and identify new business opportunities.
• Conduct needs-based assessments to recommend solutions for everyday banking, retail investments, lending, and small business needs.
• Guide customers on digital and self-serve banking options to enhance their experience.
• Make credit recommendations for personal lending and home financing in compliance with bank policies and regulatory requirements.
• Apply risk management frameworks to protect bank assets and maintain a high-quality lending portfolio.
• Collaborate with branch and market teams to achieve business objectives and contribute to a positive team culture.

Requirements

• 2-3 years of relevant experience in financial services or a consultative sales role.
• Post-secondary degree in a related field or an equivalent combination of education and experience.
• Working knowledge of retail investments, lending products, and small business solutions.
• Appropriate lending qualifications and designations.
• Proficiency with digital tools, including tablets, smartphones, and social media.
• Strong interpersonal, communication, and problem-solving skills.
• Ability to work in a fast-paced, team-based environment with a focus on results.

Preferred Qualifications

• Experience in a consultative customer service or sales environment.
• Proven ability to build rapport and lasting connections within a community.
• Demonstrated entrepreneurial mindset and self-starter attitude.

Benefits

• Competitive salary and potential commission structure.
• Comprehensive health insurance.
• Retirement savings plans.
• Tuition reimbursement.
• Accident and life insurance.
• Performance-based incentives and discretionary bonuses.

About the Company

BMO is a leading North American bank driven by a single purpose: to Boldly Grow the Good in business and life. With more than 12 million customers, we provide personal and commercial banking, wealth management, and investment services across Canada, the United States, and globally.