Retail Relationship Banker

Responsibilities

• Deliver exceptional service to BMO customers and prospects by identifying needs and providing tailored financial advice.
• Conduct needs-based assessments to recommend solutions for everyday banking, retail investments, lending, and small business needs.
• Proactively engage with the community to generate appointments and build new customer relationships.
• Provide guidance on digital and self-serve banking options to enhance the customer experience.
• Make credit recommendations for personal lending and home financing in compliance with bank policies and regulatory requirements.
• Apply risk management frameworks to protect bank assets and maintain the quality of the lending portfolio.
• Collaborate with branch team members to achieve business objectives and ensure accurate data entry and compliance.

Requirements

• 2-3 years of relevant experience in financial services or a consultative sales role.
• Post-secondary degree in a related field or an equivalent combination of education and experience.
• Working knowledge of retail investments, lending products, and personal banking solutions.
• Strong interpersonal skills with the ability to build rapport and connections with customers.
• Excellent verbal and written communication skills.
• Proficiency with digital tools, including tablets, smartphones, and online banking applications.
• Ability to work flexibly across different branches or shifts based on market needs.

Preferred Qualifications

• Experience in a consultative customer service environment.
• Proven track record of meeting results in a team-based sales environment.
• Strong analytical and problem-solving abilities.

Benefits

• Competitive salary and potential commission structure.
• Comprehensive health insurance.
• Retirement savings plans.
• Tuition reimbursement.
• Accident and life insurance.
• Performance-based incentives and discretionary bonuses.

About the Company

BMO is a leading North American bank driven by a single purpose: to Boldly Grow the Good in business and life. With over 12 million customers, we provide personal and commercial banking, wealth management, and investment services across Canada, the United States, and globally.