Retail Relationship Banker

Responsibilities

• Deliver exceptional service to BMO customers and prospects by identifying needs and providing tailored financial advice.
• Conduct needs-based assessments to recommend solutions for everyday banking, retail investments, lending, and small business needs.
• Proactively engage with the community to generate appointments and build new customer relationships.
• Provide guidance on digital and self-serve banking options to enhance the customer experience.
• Make credit recommendations for personal lending and home financing in compliance with bank policies and regulatory requirements.
• Apply risk management frameworks to protect bank assets and maintain the quality of the lending portfolio.
• Ensure accurate data entry and compliance with legal, regulatory, and ethical standards.

Requirements

• 2-3 years of relevant experience in financial services or a consultative sales role.
• Post-secondary degree in a related field or an equivalent combination of education and experience.
• Federal registration with the NMLS is required (the Bank will provide instruction on registration requirements).
• Working knowledge of retail investments and lending products.
• Strong interpersonal, communication, and problem-solving skills.
• Proficiency with digital tools, including tablets, smartphones, and online banking applications.

Preferred Qualifications

• Experience in a consultative customer service or sales environment.
• Appropriate lending qualifications and designations.
• Proven ability to build rapport and maintain long-term customer connections.

Benefits

• Competitive salary and potential commission structure.
• Comprehensive health insurance.
• Retirement savings plans.
• Tuition reimbursement.
• Accident and life insurance.

About the Company

BMO is a leading North American bank driven by a shared purpose: to Boldly Grow the Good in business and life. We provide personal and commercial banking, wealth management, and investment services to more than 12 million customers globally.