Retail Relationship Banker

Responsibilities

• Deliver exceptional service to BMO customers and prospects by identifying needs and providing tailored financial advice.
• Conduct needs-based assessments to recommend solutions for everyday banking, retail investments, lending, and small business needs.
• Proactively engage with the community to generate appointments and build new customer relationships.
• Provide guidance on digital and self-serve banking options to enhance the customer experience.
• Make credit recommendations for personal lending and home financing in compliance with bank policies and regulatory requirements.
• Apply risk management frameworks to protect bank assets and maintain the quality of the lending portfolio.
• Ensure accurate data entry and compliance with legal, regulatory, and ethical standards.

Requirements

• 2-3 years of relevant experience in financial services or a consultative sales role.
• Post-secondary degree in a related field or an equivalent combination of education and experience.
• Appropriate lending qualifications and designations.
• Working knowledge of retail investment products and lending solutions.
• Strong interpersonal, verbal, and written communication skills.
• Proficiency with digital tools, including tablets, smartphones, and online banking applications.
• Ability to work in a collaborative, team-based environment.

Preferred Qualifications

• Experience in a consultative customer service or sales-driven environment.
• Proven ability to build rapport and long-term connections with clients.
• Strong analytical and problem-solving skills.

Benefits

• Competitive salary and potential commission structure.
• Health insurance and accident/life insurance.
• Retirement savings plans.
• Tuition reimbursement.
• Opportunities for professional development, coaching, and career growth.

About the Company

BMO is a leading North American bank driven by a shared purpose: to Boldly Grow the Good in business and life. We provide personal and commercial banking, wealth management, and investment services to more than 12 million customers globally. We are committed to creating lasting, positive change for our customers, our communities, and our people.