Retail Relationship Banker

Responsibilities

• Deliver exceptional service to customers and prospects by identifying financial needs and providing tailored advice.
• Conduct needs-based assessments to recommend solutions for everyday banking, retail investments, lending, and small business needs.
• Proactively engage the community to generate appointments and build new banking relationships.
• Provide guidance on digital and self-serve banking options to enhance customer experience.
• Make credit recommendations for personal lending and home financing in compliance with bank policies.
• Apply risk management frameworks to protect bank assets and ensure regulatory compliance.
• Resolve customer issues and maintain accurate data entry for lending applications and audits.

Requirements

• 2-3 years of relevant experience in financial services or a consultative sales role.
• Post-secondary degree in a related field or an equivalent combination of education and experience.
• Working knowledge of retail investments, lending products, and small business solutions.
• Strong interpersonal and communication skills with the ability to build rapport with customers.
• Proficiency with digital tools, including tablets, smartphones, and online banking applications.
• For U.S. candidates: Must obtain Federal registration with the NMLS.

Benefits

• Competitive salary and potential commission structure.
• Comprehensive health insurance.
• Retirement savings plans.
• Tuition reimbursement.
• Accident and life insurance.
• Performance-based incentives and discretionary bonuses.

About the Company

BMO is a leading North American bank driven by a purpose to Boldly Grow the Good in business and life. Serving more than 12 million customers, we provide personal and commercial banking, wealth management, and investment services. We are committed to fostering an inclusive environment where employees are valued, respected, and supported through continuous training and professional growth.