Retail Relationship Banker

Responsibilities

• Deliver exceptional service to BMO customers and prospects by identifying needs and providing tailored financial advice.
• Conduct needs-based assessments to recommend solutions for everyday banking, retail investments, lending, and small business needs.
• Proactively engage with the community to generate appointments and build new client relationships.
• Provide guidance on digital and self-serve banking options to enhance the customer experience.
• Make credit recommendations for personal lending and home financing in compliance with bank policies and regulatory requirements.
• Apply risk management frameworks to protect bank assets and maintain the quality of the lending portfolio.
• Ensure accurate data entry and compliance with legal, regulatory, and ethical standards.

Requirements

• 2-3 years of relevant experience in financial services or a consultative sales role.
• Post-secondary degree in a related field or an equivalent combination of education and experience.
• Working knowledge of retail investments, lending products, and personal/small business banking solutions.
• Federal registration with the NMLS is required (the Bank will provide instruction on registration requirements).
• Strong interpersonal, communication, and problem-solving skills.
• Proficiency with digital tools, including tablets, smartphones, and online banking applications.

Preferred Qualifications

• Experience in a consultative customer service or sales environment.
• Proven ability to thrive in a team-based, results-oriented setting.
• Demonstrated ability to build rapport and lasting connections with customers.

Benefits

• Competitive salary ranging from $41,714.00 to $65,000.00.
• Comprehensive health insurance.
• Tuition reimbursement programs.
• Accident and life insurance.
• Retirement savings plans.
• Performance-based incentives and discretionary bonuses.

About the Company

BMO is a leading North American bank driven by a single purpose: to Boldly Grow the Good in business and life. With more than 12 million customers, we provide personal and commercial banking, wealth management, and investment services across Canada, the United States, and globally. We are committed to creating lasting, positive change for our customers, our communities, and our people.