Retail Relationship Banker

Responsibilities

• Deliver exceptional service to BMO customers and prospects by identifying needs and providing tailored financial advice.
• Proactively engage with existing customers and community members to grow loyalty and identify new business opportunities.
• Conduct needs-based assessments to recommend solutions for everyday banking, retail investments, lending, and small business needs.
• Guide customers toward digital and self-serve banking options to enhance their experience.
• Make credit recommendations for personal lending and home financing in compliance with bank policies and regulatory requirements.
• Apply risk management frameworks to protect bank assets and maintain a high-quality lending portfolio.
• Collaborate with branch and market teams to achieve business objectives and contribute to a positive team culture.

Requirements

• 2-3 years of relevant experience in financial services or a consultative sales role.
• Post-secondary degree in a related field or an equivalent combination of education and experience.
• Working knowledge of retail investments, lending products, and personal/small business banking solutions.
• Federal registration with the NMLS is required (the Bank will provide instruction on registration requirements).
• Strong interpersonal and communication skills with the ability to build rapport and connections.
• Proficiency with digital tools, including tablets, smartphones, and online banking applications.

Preferred Qualifications

• Experience in a consultative customer service or sales environment.
• Proven ability to thrive in a team-based, results-oriented setting.
• Entrepreneurial mindset with a passion for business development and community networking.

Benefits

• Competitive salary and total compensation package.
• Health insurance and retirement savings plans.
• Tuition reimbursement and professional development opportunities.
• Performance-based incentives and discretionary bonuses.

About the Company

BMO is a leading North American bank driven by a shared purpose: to Boldly Grow the Good in business and life. We serve more than 12 million customers through personal and commercial banking, wealth management, and investment services, focusing on creating lasting, positive change for our customers, communities, and people.