Retail Key Holder

Responsibilities

• Act as manager on duty to address customer experience, vendor relationships, or maintenance issues
• Provide individual and team performance feedback to managers
• Lead exceptional in-store customer experiences through selling behaviors and product knowledge
• Perform opening and closing routines including bank deposits and shipment receipt
• Drive rewards program enrollment and engagement
• Assist with floorset execution, visual presentation, and marketing placement
• Maintain a safe, clean, and engaging store environment

Requirements

• Experience in a customer-first retail environment
• Demonstrated sales and operational results in a fast-paced setting
• Effective communication and ability to provide in-the-moment coaching
• Ability to de-escalate customer situations
• Availability to work peak days including evenings, weekends, and holidays
• Ability to stand, walk, reach, and lift up to 50 pounds
• High school diploma, GED, or relevant work experience

Benefits

• Competitive performance-based compensation and bonus incentives
• Limited Medical, Dental, and Vision Benefit Plans
• 40% merchandise discount
• Access to Care.com for care services
• No-cost mental health support through EAP
• On-demand access to earned wages via DailyPay

About the Company

Bath & Body Works is an iconic fragrance and personal care brand dedicated to creating feel-good moments for consumers through exceptional products and experiences.