Retail Key Holder

Responsibilities

• Act as manager on duty to address customer experience, vendor relationships, or maintenance issues
• Lead exceptional in-store customer experiences by modeling selling behaviors and product knowledge
• Perform opening and closing routines, including bank deposits and receiving shipments
• Set daily direction and goals for associates upon arrival
• Drive rewards program enrollment and engagement on the sales floor and at checkout
• Assist with floorset execution, visual presentation, and marketing placement
• Maintain a safe, clean, and engaging store environment by adhering to all safety standards
• Provide performance feedback and coaching to associates

Requirements

• High school diploma, GED, or relevant work experience
• Proven sales, customer experience, and operational results in a fast-paced environment
• Customer-first mindset with the ability to foster a selling culture
• Effective communication skills and the ability to de-escalate customer situations
• Ability to lift up to 50 pounds and perform constant physical activity (standing, walking, reaching)
• Availability to work peak days and times, including evenings, weekends, and holidays

Benefits

• Competitive compensation and bonus incentive programs
• Limited Medical, Dental, and Vision benefit plans
• 40% merchandise discount
• On-demand access to earned wages through DailyPay
• No-cost mental health and wellbeing support through the Employee Assistance Program (EAP)
• Care benefits through Care.com for finding and booking short-term and ongoing care

About the Company

Bath & Body Works is committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We invest in our associates through fair pay, benefits, and development opportunities to help them be their best at work, at home, and in their communities.