Retail Key Holder

Responsibilities

• Act as manager on duty when scheduled to address customer experience, vendor relationships, or maintenance issues
• Lead exceptional in-store customer experiences by modeling selling behaviors and providing product knowledge
• Perform opening and closing routines, including bank deposits and receiving shipments
• Set daily direction and goals for associates at the start of shifts
• Drive rewards program enrollment and engagement on the sales floor and at checkout
• Assist with visual presentation, including floorset execution, window changes, and marketing placement
• Maintain a safe, clean, and engaging store environment by adhering to all safety standards

Requirements

• High school diploma, GED certificate, or relevant work experience
• Proven experience in sales, customer service, and retail operations
• Ability to provide in-the-moment coaching and de-escalate customer situations
• Strong communication skills and the ability to adapt quickly to a fast-paced environment
• Physical ability to stand, walk, reach, bend, and climb ladders
• Ability to lift up to 50 pounds
• Availability to work peak times, including evenings, weekends, and holidays

Benefits

• Competitive, performance-based compensation and bonus incentive programs
• 40% merchandise discount and free Bath & Body Works product
• Access to DailyPay for on-demand access to earned wages
• Limited Medical, Dental, and Vision benefit plans
• No-cost mental health and wellbeing support through the Employee Assistance Program (EAP)
• Care benefits through Care.com for finding short-term and ongoing care

About the Company

Bath & Body Works is committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We invest in our associates through fair pay, benefits, and development opportunities, helping them be their best at work, at home, and in their communities.