Retail Key Holder

Responsibilities

• Act as manager on duty to address customer experience, vendor relationships, or maintenance issues
• Lead exceptional in-store customer experiences by modeling selling behaviors and product knowledge
• Perform opening and closing routines, including bank deposits and receiving shipments
• Set daily direction and goals for associates upon arrival
• Drive rewards program enrollment and engagement on the sales floor and at checkout
• Assist with visual presentation, including floorset execution and window changes
• Maintain a safe, clean, and engaging store environment by adhering to all safety standards
• Provide performance feedback and coaching to associates

Requirements

• High school diploma, GED, or relevant work experience
• Previous retail sales and customer service experience
• Ability to lift up to 50 lbs and perform constant physical activity (standing, walking, reaching, bending)
• Availability to work peak days and times, including evenings, weekends, and holidays
• Strong communication skills and the ability to de-escalate customer situations

Benefits

• Competitive, performance-based compensation and bonus incentive programs
• 40% merchandise discount
• Access to DailyPay for on-demand access to earned wages
• Limited Medical, Dental, and Vision benefit plans
• No-cost mental health and wellbeing support through an Employee Assistance Program (EAP)
• Care benefits through Care.com for finding short-term and ongoing care

About the Company

Bath & Body Works is committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We invest in our associates through fair pay, benefits, and development opportunities to help them thrive at work and in their communities.