Posted 7 hours ago
Retail Customer Service Manager
Entain
Requirements
18+ years of age, Customer-facing experience, Confidence with in-person customers, Cash handling familiarity
Skills
customer service
About the role
Responsibilities
- Deliver outstanding customer service
- Urge safer gambling practices
- Take bets on various sports and events
- Process customer transactions and cash handling
- Demonstrate products and betting terminals to customers
- Handle customer complaints with empathy and problem-solving skills
- Work towards defined targets
- Maintain high shop standards
- Open or close the shop
Requirements
- Must be 18 years of age or older
- Previous experience in a customer-facing setting
- Confidence working with customers in person
- Familiarity with cash handling and payment transactions
Benefits
- Optional overtime subject to availability
- Pension Scheme and annual ShareSave
- Discounts with hundreds of retailers
- Healthcare and wellbeing support
- Development opportunities
About the Company
Entain is a leading, global sports betting and gaming company with iconic brands including Ladbrokes, Coral, BetMGM, Eurobet and bwin.
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Entain · Filey
