Posted 8 hours ago
Retail Customer Service Manager
EntainRetail Customer Service Manager
Perks & benefits
Paid Leave
Requirements
18+ years old, Customer service passion, Strong communication, Proactive, Calm under pressure
Skills
customer serviceRetail
About the role
Responsibilities
- Deliver outstanding customer service
- Urge safer gambling practices
- Take bets on various sports and events
- Process customer transactions and cash handling
- Demonstrate products and betting terminals
- Handle customer complaints with empathy
- Work towards defined targets and goals
- Maintain high shop standards
- Open or close the shop as a key holder
Requirements
- Must be 18 years of age or older
- Passion for customer service
- Strong communication and relationship-building skills
- Self-motivated and proactive attitude
- Ability to work independently or in a team
- Ability to handle challenging situations calmly
Benefits
- Optional overtime
- Pension Scheme and annual ShareSave
- Discounts through Entain Deals
- Healthcare and wellbeing support
- Development opportunities
About the Company
Entain is a leader in sports betting, gaming, and interactive entertainment, focusing on innovation, technology, and putting people first.
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Entain · Strabane
