Retail Customer Service Manager at Entain - ScoutJobs - The AI-curated global job board
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Entain
Posted 7 hours ago

Retail Customer Service Manager

Entain

Requirements

18+ years of age, Customer-facing experience, Confidence with in-person customers, Cash handling familiarity

Skills

customer service

About the role

Responsibilities

  • Deliver outstanding customer service
  • Urge safer gambling practices
  • Take bets on various sports and events
  • Process customer transactions and cash handling
  • Demonstrate products and betting terminals
  • Handle customer complaints with empathy
  • Work towards defined targets
  • Maintain high shop standards
  • Open or close the shop

Requirements

  • Must be 18 years of age or older
  • Previous experience in a customer-facing setting
  • Confidence working with customers in person
  • Familiarity with cash handling and payment transactions

Benefits

  • Optional overtime subject to availability
  • Pension Scheme and annual ShareSave
  • Discounts with hundreds of retailers
  • Healthcare and wellbeing support
  • Development opportunities

About the Company

Entain is a leading, global sports betting and gaming company with iconic brands including Ladbrokes, Coral, BetMGM, Eurobet and bwin.

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Retail Customer Service Manager

Entain · Cobham

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