Retail Associate

Responsibilities

• Meet and greet customers to provide an exceptional retail experience
• Drive sales by providing informative knowledge on luxury eyewear and cutting-edge smart technology
• Process specialized orders for customers accurately
• Contribute to a positive, fun, and collaborative team culture

Requirements

• Previous experience in retail, sales, or customer service
• Excellent communication and interpersonal skills
• Highly motivated with a drive to achieve sales targets
• Ability to thrive in an exciting, fast-paced environment
• A genuine passion for technology, innovation, and continuous learning

Benefits

• Generous yearly product allowance ($1,500 for permanent staff; $600 for casuals)
• Family & Friends discounts of up to 50% off across brands like OPSM, Sunglass Hut, Oakley, and Ray-Ban
• Hands-on exposure to innovative smart eyewear technology
• Clear career pathways with national and global progression opportunities
• Access to professional learning through the Leonardo online platform
• Local and global volunteering opportunities through our charity partner, OneSight

About the Company

OPSM is a leading eye care and eyewear retailer, part of the EssilorLuxottica family. We specialize in guiding customers through luxury fashion frames from brands like CHANEL, Ray-Ban, and Gucci, alongside industry-leading lens technologies. We are proud to be recognized as Australia’s Retail Employer of the Year 2025.