Retail Associate

Responsibilities

• Greet fans and provide personalized product recommendations to ensure an enjoyable shopping experience
• Process sales transactions accurately using the Fanatics Point of Sale (POS) system
• Maintain high standards for the sales floor and stockroom, including organization and visual presentation
• Execute brand connections by delivering top-notch customer service that represents the team and league positively
• Support home game operations, including pre-game, in-game, and post-game shifts
• Collaborate with team members to achieve shared goals and improve operational processes

Requirements

• Must be at least 18 years of age
• Ability to work a flexible schedule, including evenings, weekends, holidays, and home game shifts
• Strong communication, interpersonal, and teamwork skills
• Ability to stand, walk, bend, and move throughout scheduled shifts
• Ability to lift, carry, and move merchandise weighing up to 25 pounds
• Reliable attendance and punctuality

Preferred Qualifications

• Previous experience in retail, customer service, or hospitality
• High school diploma or equivalent experience

About the Company

Fanatics Commerce is the global leader in licensed sports merchandise. We operate a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. We are dedicated to obsessing over fans and delivering championship-level experiences through innovation and entrepreneurial speed.