Retail Associate

Responsibilities

• Greet fans and provide personalized product recommendations to ensure an enjoyable shopping experience
• Process sales transactions accurately using the Fanatics Point of Sale (POS) system
• Maintain high standards for the sales floor and stockroom, including organization and visual presentation
• Support game day operations, including pre-game, in-game, and post-game shifts
• Collaborate with team members to achieve shared sales goals and operational excellence
• Utilize digital tools and technology to improve efficiency and service quality

Requirements

• Must be at least 18 years of age
• Ability to work a flexible schedule, including evenings, weekends, holidays, and home game days
• Strong communication, interpersonal, and teamwork skills
• Ability to stand, walk, bend, and move throughout scheduled shifts
• Ability to lift, carry, and move merchandise weighing up to 25 pounds
• Reliable attendance and punctuality

Preferred Qualifications

• Previous experience in retail, customer service, or hospitality
• High school diploma or equivalent experience

About the Company

Fanatics Commerce is the global leader in licensed sports merchandise. We operate a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, headwear, and collectibles for the world's most iconic sports properties. At Fanatics, we are obsessed with fans and driven by a BOLD leadership mindset to deliver championship-level experiences.