Retail Associate

Responsibilities

• Greet fans and provide personalized product recommendations to ensure an enjoyable shopping experience
• Process sales transactions accurately using the Fanatics Point of Sale (POS) system
• Maintain high standards for the sales floor and stockroom to ensure brand excellence
• Support home game operations, including pre-game, in-game, and post-game shifts
• Collaborate with team members to achieve shared sales and service goals
• Utilize digital tools and technology to improve operational efficiency and customer service

Requirements

• Must be at least 18 years of age
• Ability to work a flexible schedule, including evenings, weekends, holidays, and home games
• Strong communication, interpersonal, and teamwork skills
• Ability to stand, walk, bend, and move throughout scheduled shifts
• Ability to lift, carry, and move merchandise weighing up to 25 pounds
• Reliable attendance and a professional appearance

Preferred Qualifications

• Previous experience in retail, customer service, or hospitality
• High school diploma or equivalent experience

About the Company

Fanatics is a global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, and collectibles. Through Fanatics Commerce, we power official fan experiences for many of the world's most iconic sports properties, reaching fans in over 180 countries.