Retail Associate

Responsibilities

• Greet fans and provide personalized product recommendations to ensure an enjoyable shopping experience
• Process sales transactions accurately using the Fanatics Point of Sale (POS) system
• Maintain high standards for sales floor and stockroom organization and cleanliness
• Execute brand connections by providing top-notch customer service and professionalism
• Support home game operations, including pre-game, in-game, and post-game shifts
• Identify opportunities to improve processes and enhance the fan experience

Requirements

• Must be at least 18 years of age
• High school diploma or equivalent preferred
• Ability to work a flexible schedule, including evenings, weekends, holidays, and home games
• Strong communication, interpersonal, and teamwork skills
• Ability to stand, walk, bend, and move throughout scheduled shifts
• Ability to lift, carry, and move merchandise weighing up to 30 lbs

Preferred Qualifications

• Previous experience in retail, customer service, or hospitality
• Ability to quickly build product knowledge regarding team and league inventory
• Foreign language skills

About the Company

Fanatics is the global leader in licensed sports merchandise. We operate a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues and teams worldwide. Through our commerce, collectibles, and betting platforms, we aim to ignite the passions of sports fans globally.