Retail Associate

Responsibilities

• Provide exceptional customer service by responding to inquiries regarding product features, benefits, and availability
• Engage with consumers to understand their needs and make compelling product recommendations
• Maintain store standards for visual merchandising, cleanliness, and safety
• Perform cash register transactions, including sales, returns, exchanges, and loyalty program enrollment
• Manage product flow by receiving, handling, replenishing, and processing incoming and outgoing merchandise

Requirements

• 16 years of age or older
• 2 years or less of experience in a retail position or specialization
• Proficiency operating Inventory and Point of Sale (POS) systems
• Ability to lift and move items weighing up to 40 lbs
• Ability to work a flexible retail schedule that may change seasonally
• Strong communication skills and ability to work in an active, physical environment

Benefits

• Flexible work schedules with opportunities for advancement
• Employee discounts across all brands, including Columbia, prAna, Sorel, and Mountain Hardwear
• Wellness time off to support health and wellness journeys
• Access to Employee Assistance Programs (EAP) providing free mental health and financial services
• Commuter benefits, including transit and parking reimbursement programs

About the Company

Founded in 1938, Columbia Sportswear Company is a global leader in designing, sourcing, marketing, and distributing outdoor and active lifestyle apparel, footwear, accessories, and equipment. Our family of brands—Columbia, Mountain Hardwear, SOREL, and prAna—is dedicated to connecting active people with their passions through innovation, quality, and performance.