Retail Associate

Responsibilities

• Provide exceptional customer service by responding to questions regarding product features, benefits, and availability
• Engage with consumers to understand needs and make compelling product recommendations
• Maintain store standards for visual merchandising, cleanliness, and safety
• Retrieve merchandise from the sales floor, stock room, or other inventory locations
• Perform cash register transactions including sales, returns, exchanges, and loyalty program enrollment
• Contribute to store profitability by receiving, handling, and replenishing incoming and outgoing product flow

Requirements

• Must be 16 years of age or older
• Ability to lift up to 40 lbs and move about in an active retail environment
• Skill operating Point of Sale (POS) systems and inventory software
• Ability to communicate clearly with customers and team members
• Availability to work a flexible retail schedule that may change seasonally

Preferred Qualifications

• High School Diploma or GED
• Previous experience in a retail or customer service position

Benefits

• Competitive hourly pay
• Employee discounts from Columbia, prAna, Sorel, and Mountain Hardwear
• Wellness time off to support your health and wellness journey
• Access to Employee Assistance Programs (EAP) including free mental health and financial services
• Opportunities for career advancement within a global company

About the Company

Founded in 1938, Columbia Sportswear Company is a global leader in designing, sourcing, marketing, and distributing outdoor and active lifestyle apparel, footwear, accessories, and equipment. Our family of brands includes Columbia, Mountain Hardwear, SOREL, and prAna.