Retail Ambassador

About the Company

At Rothy’s, we believe there’s a better way to do business—one that puts the planet and its people first. We’ve transformed millions of plastic bottles into stylish, sustainable shoes and bags, creating wardrobe staples that look just as good as they feel.

Responsibilities

• Deliver the Rothy’s Experience to every customer through best-in-class service and product expertise
• Drive personal sales and contribute to team goals
• Create lasting relationships with customers through strong clienteling practices
• Contribute to a positive, inclusive, and service-driven store culture
• Execute daily store operations including stock replenishment, visual merchandising, and store cleanliness
• Follow established procedures and SOPs to ensure operational excellence

Requirements

• 18 years of age or older
• Previous retail or customer service experience preferred
• Strong communication skills and ability to build genuine customer connections
• Passion for service and drive to achieve sales goals
• Availability to work at least 16 hours/week (specific peak/non-peak day combinations required)
• Ability to stand/walk for an entire shift
• Ability to lift, push, or carry up to 25 lbs
• Ability to frequently bend, reach, stretch, and safely use ladders
• Ability to follow dress code, including wearing Rothy’s shoes during every shift

Benefits

• Wellness and Commuter Programs
• PTO and Wellbeing Time
• Employee Discount Program