
Posted 3 days ago
Restaurant Hostess
PALAZZO VERSACE DUBAIRestaurant Hostess
Requirements
Certificate in Administration or relevant field, 1-2 years experience in 5* international hotel, Proficiency in Microsoft Office, Knowledge of Micros and cashiering, Excellent spoken and written English, Experience in high-volume environments
Skills
Microsoft Office
About the role
Responsibilities
- Greet guests promptly and graciously with a professional smile, eye contact, and good posture
- Manage the host stand, review reservation books, and coordinate seating assignments to optimize service flow
- Utilize the OpenTable system to manage reservations and guest preferences
- Ensure the dining room and host station are immaculate, including inspecting menus and table settings
- Maintain a deep working knowledge of menus, ingredients, and daily specials to assist guests
- Monitor server station workloads and assignments to ensure high-quality service standards
- Handle guest requests and complaints with flexibility and professionalism
- Fondly bid farewell to departing customers and invite them to return
Requirements
- Certificate in Administration or a relevant field
- 1-2 years of experience working in a 5-star international hotel environment
- Proven experience working in high-volume dining settings
- Excellent spoken and written English communication skills
- Proficiency in Microsoft Office applications
- Knowledge of Micros and cashiering procedures
- Strong upselling and complaint-handling skills
- Ability to remain calm and professional under pressure
About the Company
PALAZZO VERSACE DUBAI offers a premier luxury dining experience, upholding the highest standards of hospitality and elegance in the heart of Dubai.
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PALAZZO VERSACE DUBAI · Dubai
