Posted 6 hours ago
Restaurant General Manager
Rohloff GroupRestaurant General Manager (RGM) - Overberg (Western Cape)
Requirements
3–5 years management experience in Hospitality or QSR, Grade 12 (NQF Level 4), English communication skills, MS Office proficiency
Skills
HospitalityManagement
About the role
Responsibilities
- Champion CHAMPS standards for cleanliness, hospitality, accuracy, maintenance, product, and speed of service
- Manage restaurant shifts to drive sales growth, efficiency, and profitability
- Forecast and schedule labor to meet operational demands
- Implement controls for safety and security of employees, customers, and company funds
- Oversee stock management and cost controls
- Achieve Business Scorecard targets and execute local store marketing initiatives
- Recruit, train, coach, and develop a high-performing team
Requirements
- 3–5 years of management experience in Hospitality or Quick Service Restaurant (QSR) industry
- Grade 12 (NQF Level 4) required
- Strong English communication and numeracy skills
- Proficiency in MS Office (Teams, Excel, Word)
- Passion for product quality and customer service excellence
About the Company
Rohloff Group manages quick service restaurant operations, focusing on delivering exceptional guest experiences and operational excellence through strong leadership and brand standards.
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Rohloff Group · Overberg