Posted 6 hours ago
Restaurant General Manager
Rohloff GroupRestaurant General Manager (RGM)- Quick Service Restaurant
Requirements
3–5 years management experience in Hospitality or QSR, Grade 12 (NQF Level 4), English communication skills, MS Office proficiency, Numeracy skills
Skills
HospitalityManagement
About the role
Responsibilities
- Champion CHAMPS standards for cleanliness, hospitality, accuracy, maintenance, product, and speed of service
- Manage restaurant shifts to drive sales growth, efficiency, and profitability
- Forecast and schedule labor to meet operational and business demands
- Implement controls for the safety and security of employees, customers, property, and funds
- Oversee stock management and cost controls to maximize profitability
- Achieve Business Scorecard targets and execute local store marketing initiatives
- Recruit, train, coach, and develop a high-performing team
Requirements
- 3–5 years of management experience in Hospitality or Quick Service Restaurant (QSR) industry
- Grade 12 (NQF Level 4) required
- Strong English communication, numeracy, and MS Office skills (Teams, Excel, Word)
- Passion for product quality and customer service excellence
- Based in the Cape Town / Western Cape area
About the Company
Rohloff Group manages quick service restaurant operations, focusing on delivering exceptional guest experiences and operational excellence through strong leadership and brand standards.
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Get started — it's freeRestaurant General Manager
Rohloff Group · Cape Town