Residential Youth Worker

Responsibilities

• Provide day-to-day support to young people using trauma-informed and strengths-based approaches to promote safety and wellbeing.
• Support young people through withdrawal, including de-escalation, crisis response, and managing challenging behaviours.
• Assist with daily living tasks such as meal preparation, maintaining the residence, and encouraging personal hygiene.
• Facilitate group programs, daily activities, and life skills development to support recovery and independence.
• Support medication processes, including safe storage and supervision of self-administration in line with policy.
• Maintain accurate case notes, documentation, and contribute to case planning and handovers.
• Build strong relationships with young people, families, carers, and external services.

Requirements

• Demonstrated experience working with young people experiencing alcohol and other drug challenges.
• Relevant qualifications in youth work, community services, psychology, or social work.
• Ability to engage young people with complex needs and build genuine rapport.
• Strong capability in managing challenging behaviours and responding to crisis situations.
• First Aid & CPR certificate.
• Full driver's licence with no restrictions.
• Ability to work a 24/7 rotating roster, including days, overnights, weekends, and public holidays.
• Ability to pass a national police history check and obtain a clearance to work with children/vulnerable people.

Benefits

• Not-for-profit salary packaging to reduce your taxable income.
• Rewarding work making a meaningful difference in the community.
• Free external, confidential counselling and access to chaplaincy support.
• Opportunities for volunteering and professional growth.
• Extra leave, including Mission Australia Thank You Day and Work Anniversary Day off.
• Option to purchase additional annual leave.

About the Company

Mission Australia is a national Christian charity dedicated to ensuring everyone has a safe home and the opportunity to thrive. Since 1859, we have provided innovative, evidence-based support services to tackle the root causes of homelessness and disadvantage across Australia.