Residential Worker B

Responsibilities

• Provide a safe and secure environment for staff, residents, and visitors within Emergency, Transitional, and Supportive Housing programs.
• Act as a positive role model for clients by developing professional relationships rooted in dignity and respect.
• Monitor client behavior for adherence to rules and policies and assist with conflict resolution.
• Conduct client intake, including interviewing, completing forms, and providing program orientation.
• Perform household maintenance tasks such as cleaning common areas, laundry services, and basic building maintenance.
• Prepare and serve food to clients at mealtimes.
• Maintain required documentation, shelter logs, and shift change procedures.

Requirements

• High School diploma.
• Certificate in a Social Services related field (or an equivalent combination of education and experience).
• 1-2 years of prior experience in a social service setting, specifically working with marginalized individuals.
• Current certification in Standard First Aid / CPR, Foodsafe, and Non-Violent Crisis Intervention.
• Ability to pass a Criminal Records Check with Vulnerable Sector Check and an Abuse Registry Check.
• Physical ability to lift up to 25 pounds and ascend/descend stairs.
• Proficiency with Microsoft Office and basic administrative procedures.

About the Company

The Salvation Army is a faith- and values-based organization that has served people in need for more than 130 years. We provide essential services including food, clothing, and shelter, while supporting those experiencing unemployment, addiction, and family challenges. We are committed to a mission of hope, service, dignity, and stewardship, welcoming people of all backgrounds to join our purpose-driven team.