Residential Supervisor

Responsibilities

• Supervise assigned Direct Care Staff and program participants within an adult residential treatment program.
• Support Assistant Directors in the execution of daily program operations.
• Manage crisis situations with calm and patience.
• Delegate responsibilities effectively to ensure high-quality care and operational efficiency.
• Exercise quick and safe decision-making to maintain a secure environment for individuals with severe mental illness.

Requirements

• Bachelor's degree in Human Services or a related field.
• Strong organizational and communication skills.
• Proven ability to manage crises and make sound decisions under pressure.
• Ability to work collaboratively as part of a professional team.

Preferred Qualifications

• Experience working directly with participant populations facing severe and persistent mental illness.
• Experience in a supervisory or leadership role within a residential setting.

Benefits

• Comprehensive medical, dental, prescription, and vision coverage.
• Generous paid time off, including 3 weeks of vacation, sick time, and 11 paid holidays.
• Retirement plan with company match.
• Tuition reimbursement opportunities.
• Company-paid life insurance and long-term disability.
• Opportunities for professional advancement and training.

About the Company

NFI North provides mental health and behavioral support services to people facing life challenges. We design diverse and innovative programs that provide a high level of structure within communities of care, aiming to help people grow, have hope, and thrive in their communities.