Residential Installation & Service Technician

Responsibilities

• Perform residential installations, service changes, and disconnects for voice, video, and internet services.
• Diagnose and resolve connectivity issues from the network connection to customer equipment.
• Install and support home networks using coaxial cable, Ethernet, and Wi-Fi technology.
• Educate customers on products, equipment use, and service expectations.
• Document completed work and update customer accounts using digital tools.
• Maintain and stock assigned vehicles, tools, and equipment.
• Operate ladders, hand tools, and meters safely while working in various environments, including crawl spaces and attics.

Requirements

• High School Diploma or GED.
• Valid driver's license.
• Ability to lift and carry equipment weighing 70 pounds or more.
• Ability to work at heights up to 26 feet on ladders, roofs, or bucket trucks.
• Flexibility to work various schedules, including nights, weekends, holidays, and overtime.

Benefits

• Base pay of $20/hour plus quarterly bonuses.
• Comprehensive health, dental, and vision coverage effective on Day 1.
• Paid time off and company-observed holidays.
• Paid technical training and required certifications.
• Discounted cable services.

About the Company

Comcast brings together the best in media and technology to drive innovation and create world-class entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of industries and provide endless career opportunities across a wide range of disciplines.