Resident Services Manager

Responsibilities

• Manage reception and office duties for the Seniors Living home
• Conduct sales-effective tours for walk-ins and booked appointments
• Maintain office operations including ordering supplies and processing invoices
• Track attendance, process payroll, and post scheduled hours
• Create advertisements or announcements using Canva for Facebook
• Respond to phone and email inquiries

Requirements

• Persuasive marketing and sales experience
• Post-secondary diploma in Office Administration
• Excellent interpersonal, communication, and organizational skills
• Familiarity with the Retirement Home Act and Residential Tenancies Act
• Extensive computer literacy in Word, Excel, and Outlook
• Ability to maintain records, prepare contracts, and complete billing
• Ability to work under pressure in a fast-paced environment

Preferred Qualifications

• Experience in an office or care home setting

About the Company

S&R Group has been building communities for over 60 years where friendships flourish and life is enriched, supporting residents and their families.