Resident Services Coordinator

Responsibilities

• Implement core programs across Economic Stability, Education, Health & Wellness, and Community Building
• Conduct outreach and surveys to identify resident needs
• Coordinate after-school and teen programs including homework assistance
• Plan and facilitate resident workshops and community-building events
• Develop partnerships with local providers and nonprofit partners
• Manage food distribution needs and food bank partnerships
• Recruit, train, and oversee volunteers and interns
• Collect and submit program outcome and social impact data
• Manage program budgets and utilize funds for contractors

Requirements

• Four years of experience in multi-family housing, social services, or community outreach, or a Bachelor's Degree in Social Work or Human Services
• Experience with after-school programs or educational settings
• Experience serving diverse populations with cultural competency
• Proficiency in MS Office (Excel, Word, Publisher, Outlook)
• Basic knowledge of Adobe Acrobat, Canva, Salesforce, and Concur
• Valid Driver’s License, clean driving record, and current automobile insurance
• CPR & First Aid certification (or ability to obtain within 90 days)
• Ability to lift up to 30 pounds

Preferred Qualifications

• Bilingual English/Spanish

Benefits

• Health, dental, and term life insurance
• Employee Assistance Program (EAP)
• Safe Harbor 401(k) with 4% company match
• Paid time off plus 14 paid holidays

About the Company

Project Access provides programs and services to over 27,000 children, families, and seniors living in affordable housing communities across the country, aiming to create pathways for self-reliance and personal growth.