Resident Monitor I

Responsibilities

• Guide and support residents in their transition back into community life through day-to-day facility operations
• Monitor and control entrance to the secure facility and supervise resident movement and rule compliance
• Perform intake, orientation, and discharge procedures for all residents
• Conduct scheduled and random urinalysis testing, inspections, counts, and breath tests
• Perform pat-searches of residents and inspect belongings for contraband control
• Document disciplinary actions, maintain accurate shift reports, and perform data entry into community corrections software
• Store, monitor, and dispense resident medications following prescribed protocols
• Conduct physical grounds and facility safety checks to ensure security and sanitation
• Respond to emergency situations and coordinate with first responders when necessary

Requirements

• High School Diploma or GED
• Ability to pass and maintain security clearances as required by the Federal Bureau of Prisons (FBOP)
• Ability to obtain CPR, First Aid, and Food Handler certifications within two weeks of hire
• Proficiency in Microsoft Office Suite, Outlook, and internet browser navigation
• Note: This position has female gender as a Bona Fide Occupational Qualification (BFOQ)

Preferred Qualifications

• Associate’s Degree in criminal justice, social services, or a related field
• 6 months of experience working in human services, criminal justice, or correctional systems (including internships or volunteer placements)

Benefits

• Retirement plan with 3.5% employer contribution and a 3.5% match for those contributing 6%
• Employee recognition programs including gift cards and additional time off
• Public transportation discount
• Employee assistance program (EAP)

About the Company

Pioneer Human Services is a nationally recognized social enterprise and 501(c)3 nonprofit dedicated to empowering justice-involved individuals. For over 60 years, we have created pathways for rehabilitation, reintegration, and redemption, helping our clients overcome adversity to reach their full potential.