Resident Monitor I

Responsibilities

• Guide and support residents in their transition back into community life by managing day-to-day facility operations
• Monitor and control entrance to the secure facility and supervise resident movement and rule compliance
• Perform intake, orientation, and discharge procedures, including conducting counts and facility safety checks
• Conduct inspections, searches, and contraband control to ensure facility security
• Document disciplinary actions, incident reports, and resident data accurately in community corrections software
• Monitor and dispense resident medications following prescribed protocols
• Respond to emergency situations and maintain a continuous state of alertness to ensure safety

Requirements

• High School Diploma or GED
• Ability to pass and maintain FBOP security clearances
• Must obtain CPR, First Aid, and Food Handler certifications within two weeks of hire
• Proficiency with Microsoft Office Suite, Outlook, and internet navigation

Preferred Qualifications

• Associate’s Degree in criminal justice, social services, or a related field
• 6 months of experience in human services, criminal justice, or correctional systems

Benefits

• Medical, dental, and vision insurance (eligible after 30 days)
• Life, AD&D, and disability insurance (eligible after 60 days)
• Robust retirement plan with 3.5% annual contribution plus 3.5% matching
• Tuition assistance (100% for bachelor's, 50% for graduate programs)
• Flexible Spending Accounts for medical and dependent daycare
• Employee recognition programs and assistance programs

About the Company

Pioneer Human Services is a nationally recognized social enterprise dedicated to empowering justice-involved individuals to overcome adversity. For over 60 years, we have provided pathways for rehabilitation, reintegration, and redemption through quality, professional, and compassionate service.