Resident Monitor I

Responsibilities

• Monitor and control entrance to a secure facility to ensure safety and security
• Complete intake, program orientation, and discharge procedures for residents
• Perform scheduled and random urinalysis testing, inspections, and facility counts
• Conduct pat-searches of residents and inspect belongings for contraband
• Supervise resident movement, activity, and compliance with facility rules
• Document disciplinary actions, incident reports, and accurate shift logs
• Store, monitor, and dispense resident medications following prescribed protocols
• Maintain facility cleanliness and assist with meal service when necessary
• Operate and monitor video and GPS surveillance technologies

Requirements

• High School Diploma or GED
• Ability to pass and maintain security clearances required by the Federal Bureau of Prisons (FBOP)
• Ability to obtain CPR, First Aid, and Food Handler certifications within two weeks of hire
• Proficiency with Microsoft Office Suite, Outlook, and internet navigation
• Note: This position has a female gender requirement as a Bona Fide Occupational Qualification (BFOQ)

Preferred Qualifications

• Associate’s Degree in criminal justice, social services, or a related field
• 6 months of experience in human services, criminal justice, or correctional systems

Benefits

• Medical, Dental, and Vision insurance (eligible after 30 days)
• Life, AD&D, and Disability insurance (eligible after 60 days)
• Robust Retirement Plan with employer contributions and matching
• Tuition Assistance (100% for bachelor's, 50% for graduate programs)
• Flexible Spending Accounts for medical and dependent daycare
• Employee Assistance Program (EAP) and recognition programs

About the Company

Pioneer Human Services is a nationally recognized social enterprise dedicated to empowering justice-involved individuals. For over 60 years, we have provided pathways for rehabilitation, reintegration, and redemption, helping our clients overcome adversity to reach their full potential.