Resident Monitor I

Responsibilities

• Guide and support residents in their transition back into community life by managing day-to-day facility operations.
• Ensure program and facility safety by monitoring resident movement, activity, and rule compliance.
• Perform intake, orientation, and discharge procedures for all residents.
• Conduct security measures including urinalysis testing, inspections, shakedowns, and pat-searches.
• Document disciplinary actions, maintain accurate facility counts, and manage resident medication protocols.
• Monitor and control entrance to the secure facility and verify visitor identification.
• Maintain facility cleanliness and assist with meal service and food preparation when necessary.
• Utilize video and GPS surveillance technologies to ensure security and compliance.

Requirements

• High School Diploma or GED.
• Ability to pass and maintain security clearances as required by the Federal Bureau of Prisons (FBOP).
• Ability to obtain CPR, First Aid, and Food Handler certifications within two weeks of hire.
• Proficiency with Microsoft Office Suite, Outlook, and internet browser navigation.

Preferred Qualifications

• Associate’s Degree in criminal justice, social services, or a related field.
• 6 months of experience working in human services, criminal justice, or correctional systems (including internships or volunteer placements).

Benefits

• Medical, Dental, and Vision insurance (eligible after 30 days).
• Life Insurance, AD&D, and Disability Insurance (eligible after 60 days).
• Robust Retirement Plan with 3.5% annual contribution plus 3.5% matching.
• 100% Tuition Assistance for bachelor's degrees and 50% for graduate programs.
• Flexible Spending Accounts for medical and dependent daycare.
• Employee Assistance Program (EAP) and recognition programs.

About the Company

Pioneer Human Services is a nationally recognized social enterprise dedicated to empowering justice-involved individuals to overcome adversity. For over 60 years, we have provided pathways for rehabilitation, reintegration, and redemption through quality, professional, and compassionate service.