Resident Monitor I

Responsibilities

• Guide and support residents in their transition back into community life by managing day-to-day facility operations.
• Ensure program and facility safety by monitoring resident movement and conducting regular security checks.
• Perform intake, orientation, and discharge procedures for all residents.
• Conduct scheduled and random urinalysis testing, inspections, and contraband control.
• Supervise resident activity, rule compliance, and work details to maintain facility cleanliness.
• Document disciplinary actions, incident reports, and accurate facility counts.
• Monitor and dispense resident medications following prescribed protocols.
• Respond to emergency situations and maintain a continuous state of alertness to ensure facility security.

Requirements

• High School Diploma or GED.
• Ability to pass and maintain security clearances as required by the Federal Bureau of Prisons (FBOP).
• Ability to obtain CPR and First Aid certification within two weeks of hire.
• Ability to obtain Food Handler certification within two weeks of hire.
• Proficiency with Microsoft Office Suite, Outlook, and internet navigation.

Preferred Qualifications

• Associate’s Degree in criminal justice, social services, or a related field.
• 6 months of experience working in human services, criminal justice, or correctional systems (including internships or volunteer placements).

Benefits

• Medical, Dental, and Vision insurance (eligible after 30 days).
• Life Insurance, AD&D, and Disability Insurance (eligible after 60 days).
• Flexible Spending Accounts and Dependent Daycare FSA.
• Tuition Assistance: 100% for bachelor's degrees and 50% for graduate programs.
• Robust Retirement Plan with employer contributions and matching.
• Public transportation discounts and Employee Assistance Program (EAP).

About the Company

Pioneer Human Services is a nationally recognized social enterprise dedicated to empowering justice-involved individuals to overcome adversity. For over 60 years, we have provided pathways for rehabilitation, reintegration, and redemption through quality, professional, and compassionate service.